This Privacy Policy describes how Mobius Team, LLC, doing business as Macro Studio ("we", "us", "our"), collects, uses, and protects information when you use the Macro Studio software ("Software") and website ("Site").
1. Your Images Stay Private
Macro Studio processes all images entirely on your local device. We never upload, transmit, access, or store your images. Your photos remain on your machine at all times.
2. Information We Collect
2a. License and Account Information
When you purchase a subscription, our payment processor Paddle collects your name, email address, and payment information. We receive your email address and license key details to provide software access and support. We do not directly handle or store your payment card information.
2b. License Validation
The Software validates your license key locally on your device. No personal data is transmitted during this process.
2c. Website Analytics
We use Cloudflare Web Analytics on our website, which collects anonymized, aggregate usage data. This does not use cookies, does not track individual users, and does not collect personal information.
2d. Support Communications
When you contact us via email or the support form, we collect your name, email address, and the content of your message to provide assistance.
3. How We Use Your Information
We use the information we collect to:
- Provide and activate your software license
- Send purchase confirmations and license keys
- Respond to support requests
- Send important product updates (e.g., critical security patches)
- Improve our website and software based on aggregate analytics
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Third-Party Services
We use the following third-party services:
- Paddle (paddle.com) — payment processing and subscription management. Paddle acts as our Merchant of Record and has its own privacy policy.
- Cloudflare (cloudflare.com) — website hosting and anonymized analytics.
5. Data Retention
We retain your email address and license information for as long as your account is active or as needed to provide support. If you cancel your subscription and request data deletion, we will remove your personal information within 30 days.
6. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of non-essential communications
To exercise any of these rights, contact us at support@macrostudio.pro.
7. Cookies
Our website does not use cookies for tracking or analytics. Cloudflare may use strictly necessary cookies for security purposes (e.g., DDoS protection).
8. Children's Privacy
Our Software is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
10. Contact
For privacy-related questions, contact us at support@macrostudio.pro.